Their Software is a bit hokey...so here are some options.

The Auctus version is the Chinese company that makes the Cotre programming software.  I use it rather than the Cotre software.

The CPS is the same for all 3 models of the Cotre radios...but you must use the correct codeplug, be it the default included with the radio or you custom plug.  You can brick your radio if you try to write a codeplug to the wrong radio.


USB CD340 DRIVER:
If your CH340 driver does not install correctly, you may have the wrong USB programming cable.  If you think you have the cable with the CH340 chip, you can try the newer CH341 files here and manually install the driver and then update your USB COMM Port in the device manager.  Otherwise, go to the windows device manager and manually try to have windows find the correct file.  

NOTE:  This is a suggestion and your mileage may vary depending on your computer and Windows configuration.

Driver details
CH340, CH340G & CH341 (USB-SERIAL chip) V3.5
Driver Version = 2019-01-30, 3.5.2019.1